We’re glad you’ve visited us and we’re excited to tell you how we safeguard your information and the practices we have instituted for the protection of your information.
What Information is Collected? Personal Information we collect personal information that is voluntarily provided to us via the registration form as well as the check out or purchase forms for any of our products and services. The personal information collected may include, but not be limited to, your name, physical address, mailing address, shipping address, email address, birth date, credit card number, credit card expiration date, other billing information, username, password, and on occasion a unique identifier (for account security purposes). If you send any personal communication or correspondence, by any means, to the Site, or any of its employees, agents or representatives, the Site may collect additional information regarding that communication and include that information in the customer database.
Use of Information We collect personal information so that we may custom tailor the web experience for you and other visitors and thus offer the best products and services to meet your needs.
We may use information collected from you for any of the following purposes: (1) to send you information and promotional materials about our products and services as well as the Company in general, which will not continue if you opt out of this service, (2) to send you information and promotional materials from our marketing partners and third parties, which will not continue if you opt out of this service, (3) to deliver targeted display advertisements and offers by email, which will not continue if you opt out of this service, (4) to contact you when necessary, (5) to facilitate your shopping experience and use of the Site by allowing one-click purchases by pre-populating customer fields within checkout, registration or other transaction processing screens, with your customer information as you may have previously provided, (6) to help diagnose problems with our server, (7) to administer our Site, (8) to conduct internal reviews of our Site, (9) to help us better understand visitors’ use of our Site, and (10) to protect the security or integrity of our Site.
Since part of the personal information that is collected and safeguarded by us is your email address, we try very hard to respect your time and privacy by controlling and limiting the frequency of mailings. If you receive a mailing from us or one of our marketing partners, it is because we believe you may be interested in the content of the email being sent. You are listed with us as someone who has expressly shared your email address for the purpose of receiving information about the Company’s products and services or you otherwise have developed a relationship with us.
Security This Site has security measures in place to protect your personal information and prevent the loss, misuse and alteration of the information under our control. Regarding all credit card and other purchase transactions, the credit card and other purchase information you provide to us is transmitted for processing via SSL encryption technology, which is the current standard in Internet encryption. As for all other information, you should consider this communication and information to be non-confidential, and consequently, we assume no responsibility or liability if any information relating to you subscriber is intercepted and/or used by an unintended recipient.
Product Return, Cancellation, and Refund Policy
If you decide our product is not for you simply give us a call at 1-818-865-9922 no later than 5:30 P.M. PT (Pacific Time) on or before the 30th day from your original order date.
We will give you an Order number to affix to the package. The Order number has to be on or in the package. Also please leave us your name either on the outside or inside of the package so we know who has returned the package. You have 30 days from which you signed up to return the package. If we do not see the package returned within those 30 days you will be billed for the cost of the product. Since we cannot reuse the MASS Suits if the packaged has been used; there will be a 25% restocking fee on any used Products. This covers the cost of the manufacturing of the product.
Also note: We DO NOT accept any returns or refunds outside of the 30 days to try MASS Suits.